Channels
How visitors reach you from your site. Channel switches save automatically.
Live chat
A chat widget on your site so visitors can message you in real time. Conversations show up here in your dashboard.
Texting for visitors
Visitor texting isn't set up for this site yet — contact support and we'll register a number in your business's name.
Hand off to your team
When a visitor asks for a person, or the assistant can't help, it steps back and emails your notification contacts so someone can pick up the conversation.
Live chat settings
Changes below apply when you save chat settings.
Before the chat starts
Details we ask for before the first message. Leave all three off and visitors start chatting straight away.
Microsoft Teams
Get your website's visitor conversations in a Teams channel — and reply to visitors straight from the thread.