Email, SMS & chat
Send website requests through normal channels. No portal to remember.
Features
Updates, hosting, monitoring, search visibility, content, reporting, and support. The ongoing work that keeps a website useful after it launches.
What gets handled
The service is built around the work that normally gets delayed, skipped, or scattered across vendors.
Communicate
Send website requests through normal channels. No portal to remember.
Describe the change in plain language. The work gets routed and handled.
When the request needs taste, judgment, or a conversation, a person steps in.
Maintain
Checks for outages, broken pages, and errors so the basics do not quietly fall apart.
Common problems can be corrected without turning into another task on your list.
Fast hosting, backups, and technical upkeep handled for you.
Significant changes land on a safe staging site first, so nothing risky goes straight to live.
Get found
Checks for technical and on-page issues that can quietly make the site harder to find.
Metadata, broken links, local pages, and structure problems handled where they can be.
Uses your own data to see what is actually happening, not just generic advice.
Publish
Researched articles drafted or published on a cadence that fits the business.
Keeps an eye on competitors and surfaces ideas worth considering.
Ask anything about your visitors and get a clear answer drawn from your analytics.
Prioritized suggestions for the site, written in plain English.
Stay informed
A plain-English recap of what changed, what was checked, and how traffic moved.
Ask to see any part of your site and get a picture back.
Test personas can review pages and flag what feels confusing before customers see it.
Tell us where the current site is falling behind and we’ll show you how Site Star would keep it moving.
Or just email us directly. A real person will get back to you.